Mbec Stones & Crystals: Our Policies
Payment
Method of Payment
If you order online, you can pay for your purchases with Paypal;
which accepts Visa, Mastercard, Discover, American Express and direct payment from your bank account.
To prevent fraud, we will not accept Paypal payments to addresses that are not verified.
If you do not have Paypal account and would like to pay with credit card,
please email us at MbecStonesCrystals@gmail.com
and someone will contact you within 24 hours.
If you send your order by mail, you can also pay by check or money order (please do not send cash) for U.S. residents only.
Due to the one-of-the-kind nature of many of our products,
please note that it is important to email us the product you want
so that we can place the order while waiting for your payment.
You order will NOT be processed if email is not received and the product has been sold while for your payment is in the mail.
Please understand that there is a hold of 7 business days for checks to clear before shipment is made.
Mbec Stones and Crystals is committed to protecting our customers' personal information.
We do this by using industry-standard encryption and password protection technologies.
Sales Taxes
We are required to collect applicable sales taxes of 8.75% on orders shipped to California.
Sales Taxes are based on final purchase amount plus shipping and handling charges.
Applicable taxes shall include sales, use, excise, and other taxes or levies.
Sale Prices
Sales prices are offered to our customers for a limited time and on specific merchandise.
Sales prices are not applicable to prior purchases.
Order Status
You can check the status of your Mbec Stones and Crystals order by
email to us at MbecStonesCrystals@gmail.com.
Phone Orders
We do not handle phone orders at this time.
For any inquiries, please email us at MbecStonesCrystals@gmail.com.
Gift Boxes
Most products can be packaged in gift box or gift bag and hand-tied with a satin ribbon; the charge is $5.40.
Oversized and bulky products may be too large for a gift box or gift bag.
Errors
Although information on this site has been checked for accuracy,
occasionally errors and omissions occur and are subject to correction.
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